VALENTINE’S DAY HOURS - TUESDAY 13TH FEB 7:30AM-6PM & WEDNESDAY 14TH FEB (VDAY) 7:30AM-6PM

1/525 Box Rd, Jannali NSW 2226. Store hours Monday - Wednesday 9:30am - 2pm, Thursday - Saturday 9:30 - 4pm, Sunday CLOSED.

DELIVERY AREAS AND SUBURBS LIST

SUTHERLAND SHIRE - Jannali, Sutherland, Como, Oyster Bay, Bonnet Bay, Kirrawee, Kareela, Engadine, Loftus, Yarrawarra, Heathcote, Lucas Heights, Martin, Woronora, Woronora Heights, Lucas Heights, Illawong, Menai, Alfords Point, Bangor, Barden Ridge, Kangaroo Point, Sylvania, Sylvania Heights, Gymea, Gymea Bay, Yowie Bay, Grays Point, Miranda, Taren Point, Caringbah, Dolans Bay, Lilli Pilli, Woolooware, Burraneer, Cronulla, Greenhills.

ST GEORGE REGION - Allawah, Beverley Park, Blakehurst, Carss Park, Connells Point, Mortdale, Kogarah, Kogarah Bay, Lugarno, Mortdale, Oatley, Peakhurst, Penshurst, South Hurstville, Beverly Hills, Brighton Le Sands, Monterey, Sans Souci, Sandringham, Ramsgate

ANY ADDRESS OUTSIDE THE ABOVE SUBURBS WILL BE AN ADDITIONAL FEE. PLEASE CALL US IN STORE OR EMAIL US TO CHECK PRICES

Order online or call the store before 12pm for same day delivery. 3 days notice is required on all forever lasting orders. If you require an urgent delivery, please contact me directly before placing your order and we will see what we can do.

All deliveries will be left at the requested address even if no-one is home to receive. Please let us know if we need to contact the recipient upon delivery.

Exact time cannot be guaranteed, all deliveries will be made between 3pm-6pm. These times may vary on Valentine’s Day and Mother’s Day.

If you receive your floral delivery and you are not happy with our creation, please let us know. We will happily exchange it with another or send you a credit.

WEDDINGS/EVENTS

QUOTES AND BOOKINGS We require a 50% deposit to lock in your date. Quotes provided over 18 months in advance of the wedding/event date are only estimated costs. Six months from the event date, prices will be confirmed, and the quote adjusted accordingly. We will endeavor to maintain a consistent and fair increase if necessary. Quotes are valid for a 30-day period in which up to three amendments can be made. Once your date is secured and deposit has been made, we understand changes may still be required. Once your quote has been finalised and confirmed, we are happy to help with any amendments providing they do not create a reduction greater than 20% of the total amount quoted when your booking was made. No changes will be permitted within 4 weeks of the event.

To ensure your big day is filled with the most luxurious and highest quality florals, we do require a minimum spend depending on your package selected. If necessary we kindly offer a complimentary consultation prior to booking. Any additional site visits or face to face consultations will incur a fee of $150 which is non-refundable. Post meeting, if you do decide to book our services this figure will be deducted from your total invoice.

Whole package weddings which fall between 23rd December - 10th January, there is a minimum spend of $5000.

Destination weddings will incur extra travel costs.

FINAL PAYMENTS Payment in full is due no later than 30 days prior to the wedding. If the final payment of the account has not been received within this time period, then Fleur My Darling will not be able to guarantee supply of flowers and will not be held responsible for any inconvenience caused. Only when final payment has cleared will flowers and / or materials be ordered. Most flowers are ordered up to two weeks prior to the wedding depending on the type of flowers and seasonal demand. 

CANCELLATIONS/CHANGE OF MIND/DATE CHANGE For any reason you need to change your date after confirming your booking, your payment/retainer is transferable. If the new date is not available the retainer will be forfeited, as it is not refundable. Should you unfortunately need to cancel your booking any time after securing your date, your initial deposit will be forfeited along with any pre-existing flower order that has been paid for your event.  In the extreme and unlikely circumstances that Fleur My Darling may need to cancel your booking due to unforeseeable circumstances and not be able to provide another suitable supplier, we will inform you in writing and refund to you any money you have paid.